Return Policy for Love Stickers UK
At Love Stickers UK, we want you to love your purchase. If you're not completely satisfied, our return policy ensures a hassle-free process for eligible returns.
1. Returns Period
You can return items within 30 days of receiving your order, as long as they meet the criteria outlined below.
2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- Items must be in their original condition, unused, and in their original packaging.
- Personalized, custom-made, or perishable items are non-refundable unless faulty.
- For hygiene reasons, we cannot accept returns of worn accessories (e.g., badges, hats, or scarves) unless there is a defect.
3. How to Initiate a Return
To start a return:
- Email us at [email protected] with your order number, reason for return, and photos if applicable.
- Once approved, we’ll provide instructions for returning your item(s).
4. Return Shipping Costs
- If the item is being returned due to damage, defect, or an error on our part, we will cover the return shipping costs.
- For other reasons (e.g., change of mind), the buyer is responsible for return shipping.
5. Refunds and Processing
- Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5 business days of receiving the returned item. Refunds will be issued to the original payment method.
6. Exchanges
If you’d like to exchange an item, please contact us within 30 days of receiving your order. Exchanges are subject to product availability.
7. Damaged or Defective Items
We take great care to ensure your items arrive in perfect condition. If your order arrives damaged or defective, please contact us within 7 days of delivery to arrange for a replacement or refund.
Contact Information
For any questions or concerns regarding returns, please contact us at:
We’re here to help and ensure you’re happy with your experience at Love Stickers UK!